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Brighter Future
When You Join Our Team, We Join Yours
Whether you're just starting out or looking for something new, we invite you to explore a career with us. MCM knows that our people drive our success, are our innovation, and shape our future. Here you will create real, meaningful change in the lives of our consumers, colleagues, and communities. At MCM, we won’t just work together; we’ll craft an extraordinary workplace together.
Analyst, Quality Assurance
Gurgaon, HaryanaJob Description
About Us
We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results. If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!
We are looking for an Analyst, Quality Assurance who would be responsible for creating and executing Test Plans to ensure the proper functioning of software before its release for User Acceptance Testing and prior to its release into the production environment. The person works closely with the Business Solutions Analysts, Solution Developers and Decision Architects to ensure that the correct functional and technical testing is conducted as per the business requirements. Further, the person is also required to maintain metrics necessary and the supporting documentation necessary for the proper reporting of these metrics.
RESPONSIBILITIES
Develops and implements test plans, working closely with software engineers and the business representatives. 30%
Performs testing to execute test plans. 40%
Creates and updates documentation and metrics. 20%
Reviews and improves QA process. 10%
MINIMUM REQUIREMENTS
The basic requirements needed to be able to successfully perform the duties of the role.
EDUCATION: Bachelor's FIELD OF STUDY: Computer Science, Information Systems, Information Technology
EXPERIENCE: Minimum 3 years of work experience in software quality assurance.
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:
Should resemble the unique requirements for the role. May include more than one of each type. Each requirement should have its own bullet point.
Ability to write appropriate test plans and cases relative to the function involved.
Ability to communicate with the business and development teams with good written and verbal skills
Understanding of requirements-based testing and the SDLC
Defect reporting and tracking
Attention to details.
Familiarity with Azure DevOps/ VSTS/ Jira
PREFERRED QUALIFICATIONS
Education, experience, and/or skills that would help contribute to success in the role but are not considered required to perform the responsibilities of the job. “Nice-to-have” qualifications.
EDUCATION: Master's or Advanced FIELD OF STUDY: Computer Science, Information Systems, Information Technology
EXPERIENCE: Experience as a decision architect, with a track record of successfully designing and implementing advanced decisioning solutions using Pega or similar platforms.
CERTIFICATION(S): Pega Certified Decisioning Consultant
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:
May include more than one of each type. Each preferred qualification should have its own bullet point.
Pega's BPM and CRM tools
Relevant automated testing tools,; knowledge in SQL.
Worked on Automation framework development for any automation tool
Developed and executed automation test scripts
DB Testing & Performance testing
Java / Python / node JS
API Testing
What We Offer
We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.
Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.
All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.
Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at careers.india@mcmcg.com.
Success Profile
No matter the role, our most successful team members embody a winning combination of these qualities.
- Drive for Results
- Innovation and Agility
- Leading and Enabling Change
- Building Effective Partnerships
- Developing Self and Others
Our Values In Action
Here at MCM, we are guided by a deep sense of purpose and an unwavering dedication to making a positive difference. Our doors are open to innovative and diverse perspectives, as we foster a collaborative environment where every voice is heard and celebrated. At the core of our success lies a profound commitment to our people – we invest in your growth and development, empowering you to reach your fullest potential and make a lasting impact.
The Encore Promise
The Encore Promise is our global employee value proposition, specifically created to showcase the supportive and dynamic environment our current and prospective colleagues can expect every single day. It is co-created based on our people’s feedback and is rooted in real experiences of people working at Encore.
Inclusion and Belonging
We are committed to fostering an environment that promotes learning, curiosity, and continuous improvement, while creating spaces for all people to bring their authentic selves to work.
Improving Our Communities
Just as we look to improve the financial health and wellbeing of our consumers, we look to improve the health and wellbeing of our communities. MCM is dedicated to serving our communities through our Corporate Social Responsibility (CSR) committees, along with individual and team efforts. This culminates with our Global Volunteering Month every July where we dedicate over 1,000 hours to giving back to our communities everywhere.
We strive to help our consumers overcome debt by partnering with them in helping restore their financial health. Our commitment to excellence fuels our service and innovation, encouraging colleagues to support consumers, communities, and foster a collaborative workplace culture.
Managing Director, India
Life At MCM
Step inside MCM and discover a vibrant community where talent and ambition thrive. This video offers an intimate look at the heart of our organization - a place where passionate individuals come together to drive innovation and make a meaningful impact. Join us and unlock a future filled with purpose and success.
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