Building A
Brighter Future
When You Join Our Team, We Join Yours
Whether you're just starting out or looking for something new, we invite you to explore a career with us. MCM knows that our people drive our success, are our innovation, and shape our future. Here you will create real, meaningful change in the lives of our consumers, colleagues, and communities. At MCM, we won’t just work together; we’ll craft an extraordinary workplace together.
Assistant Vice President, HR Generalist
Gurgaon, HaryanaJob Description
About Us
We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results. If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!
The Assistant Vice President (AVP) HR Generalist will play a strategic and operational role in driving end-to-end human resources functions, ensuring alignment with business objectives, and fostering a high-performance culture. This role requires expertise in employee relations, talent management, HR policy implementation, and organizational development. The AVP will serve as a key HR partner, ensuring a seamless employee experience while driving HR process improvements and compliance.
Assist in the defining and refining of the policies to balance the employee and organizational needs. Ensure consistent communication of the same to foster a positive, collaborative and engaged environment.
15%
Conceptualize HR process improvements and lead to bridge process gaps that are highlighted through self, internal or external audits.
15%
Lead the education, communication and support of HR initiatives by partnering with business leaders to drive performance management, employee development, adherence to company policies and procedures and HR administration.
25%
Manage, investigate and report out employee relation cases and ensure a fair, consistent and proper resolution within the considerations of Company policies, procedures and values.
10%
Management of direct reports.
15%
Provide support in all HR functional areas - Benefits, Employee Relation, Communication, Total Rewards; lead the execution of key HR processes like PACE; supports career development for Account Managers, Group Managers and Division Managers.
20%
TOTAL
100%
EDUCATION: Master's or Advanced- Full Time MBA (HR) Required FIELD OF STUDY: Human Resources
EXPERIENCE: 12 to 15 years of experience in human resources, employee engagement and employee relations
CERTIFICATION(S): Certificate from SHRM or HRCI preferred
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:
- Drive organizational change initiatives, ensuring smooth transitions during business transformations.
- Oversee HR analytics and reporting to support data-driven decision-making.
- Employee Experience &Culture
1 Champion employee experience and engagement programs to enhance workplace culture.
2 Conduct FGDs and feedback surveys to implement action plans for continuous improvement - Foster diversity, equity, and inclusion (DEI) initiatives across the organization.
- Stakeholder Management & Leadership
1 Lead and mentor a team of HR Business Partners to support different business units.
2 Collaborate with HR Centers of Excellence (COEs) such as Talent Acquisition, Compensation & Benefits, and Learning & Development.
3 Serve as a key advisor to senior executives on people-related matters - Working knowledge of employment laws, safety compliance etc. Proficiency with Microsoft Word, Excel, PowerPoint, Outlook. HRIS, Organizational Development.
What We Offer
We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.
Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.
All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.
Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at careers.india@mcmcg.com.
Success Profile
No matter the role, our most successful team members embody a winning combination of these qualities.
- Drive for Results
- Innovation and Agility
- Leading and Enabling Change
- Building Effective Partnerships
- Developing Self and Others
Our Values In Action
Here at MCM, we are guided by a deep sense of purpose and an unwavering dedication to making a positive difference. Our doors are open to innovative and diverse perspectives, as we foster a collaborative environment where every voice is heard and celebrated. At the core of our success lies a profound commitment to our people – we invest in your growth and development, empowering you to reach your fullest potential and make a lasting impact.
The Encore Promise
The Encore Promise is our global employee value proposition, specifically created to showcase the supportive and dynamic environment our current and prospective colleagues can expect every single day. It is co-created based on our people’s feedback and is rooted in real experiences of people working at Encore.
Diversity, Equity & Inclusion
We understand that an inclusive workplace leads to better business outcomes for ourselves and the people we serve. We know that our best work happens when we embrace diversity of thought, background and lived experiences and when our unique voices are heard and celebrated. We recognize that the strength of our culture is only as strong as its ability to reflect the diversity of our people around the globe.
Improving Our Communities
Just as we look to improve the financial health and wellbeing of our consumers, we look to improve the health and wellbeing of our communities. MCM is dedicated to serving our communities through our Corporate Social Responsibility (CSR) committees, along with individual and team efforts. This culminates with our Global Volunteering Month every July where we dedicate over 1,000 hours to giving back to our communities everywhere.
We strive to help our consumers overcome debt by partnering with them in helping restore their financial health. Our commitment to excellence fuels our service and innovation, encouraging colleagues to support consumers, communities, and foster a collaborative workplace culture.
Managing Director, India
Life At MCM
Step inside MCM and discover a vibrant community where talent and ambition thrive. This video offers an intimate look at the heart of our organization - a place where passionate individuals come together to drive innovation and make a meaningful impact. Join us and unlock a future filled with purpose and success.
Celebrating Our Achievements
Explore Our Company
-
Encore’s Midland Credit Management India Operations Pledges an Additional Rs. 17 Million to Local Non-profit Organizations
Fueled by our Mission, Vision and Values, our commitments to the NCR and India showcase our strong belief that it is only by first creating the right environments.
-
Colleague Corner: How Encore’s Global LGBTQ+ Colleagues Live Our Values with Pride
For Pride Month, we reached out to four global colleagues who are part of the LGBTQ+ community to share their experiences at MCM.
-
How Women Thrive at Work in MCM India’s Inclusive, Collaborative Culture
One of Encore Capital Group’s core Values is to be inclusive and collaborative. That means embracing our differences and working together to ensure everyone can thrive at work.
Jobs For You
You have not viewed any jobs recently
You have not saved any jobs yet
Sign Up for Job Alerts
Don’t see what you’re looking for? Sign up for job alerts and we’ll notify you when jobs become available.