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Whether you're just starting out or looking for something new, we invite you to explore a career with us. MCM knows that our people drive our success, are our innovation, and shape our future. Here you will create real, meaningful change in the lives of our consumers, colleagues, and communities. At MCM, we won’t just work together; we’ll craft an extraordinary workplace together.
Vice President and HR Leader - MCM India
Gurgaon, HaryanaJob Description
About Us
We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results. If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!
The Vice President and HR Leader for India plays a key role in strengthening the core elements of the culture that has been a strong point of the organization. The position reports to the Chief People Officer of MCM and has a strong dotted line to the India Managing Director. The HR Leader will develop a strong business partnering approach with the business heads and functional leaders in an open and transparent manner that inspires confidence and builds trust. The HR team has around 45 employees with HR Business Partnering, Talent Acquisition, Total Rewards, Learning and Development and Operations Training functions reporting to the HR Leader. The role is responsible for ~2500 employees in Gurgaon and manages a budget of $.2.5+ Million.
PRINCIPAL RESPONSIBILITIES
Provides strategic direction for the HR function for the business in consultation with the local leadership and global HR team - 20%
Works as an advisor and consultant to the CEO and site leadership on all people issues and organization culture and structure related decisions -15%
Ensure that the Talent Acquisition needs of the organization are met with the right quality talent within the agreed timelines - 10%
Manages the HR budget, ensures monthly spend is within budget and seeks ways to improve efficiencies in spending - 10%
Works with local and Global C&B team to plan, design and execute compensation programs that are in line with company’s Pay for Performance philosophy - 10%
Manage and supervises the HRBP function to support employee engagement, productivity and employee retention - 10%
Continuously work towards improving the Human Resource Operations Efficiency and ensuring compliance on critical and key processes - 10%
Manages employee communications and all major employee events during the year - 10%
Management of direct reports (reporting to the role) - 5%
TOTAL
100%
TRAVEL REQUIRMENTS:
Domestic Travel: No Travel Requirements
International Travel: 5%
Shift Time : 2 to 11 PM
MINIMUM REQUIREMENTS
EDUCATION: Master's or Advanced FIELD OF STUDY: Business Administration or Human Resources
EXPERIENCE: 15+ years of total work experience with at least 3+ years of leading and supervising the Human Resource function of a midsized company
CERTIFICATION(S): Certification(s) required
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:
- Work experience in Human Resources
- Proficiency with Employment laws
- Knowledge of HRIS systems
- Microsoft Office Suite
PREFERRED QUALIFICATIONS
EDUCATION: Master's or Advanced FIELD OF STUDY: Business Administration or Human Resources
EXPERIENCE: 20+ years of total work experience with at least 3+ years of matrix reporting to Global Leadership and Local CEO in a multinational company or global capability center.
CERTIFICATION(S): HR Certifications: (SHRM-SCP, SPHR, GPHR or GRP)
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:
- Work experience in compensation, recruiting and/or training
- Certification in Employment laws
- Experience in Workday HRIS
What We Offer
We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.
Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.
All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.
Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at careers.india@mcmcg.com.
Success Profile
No matter the role, our most successful team members embody a winning combination of these qualities.
- Drive for Results
- Innovation and Agility
- Leading and Enabling Change
- Building Effective Partnerships
- Developing Self and Others
Our Values In Action
Here at MCM, we are guided by a deep sense of purpose and an unwavering dedication to making a positive difference. Our doors are open to innovative and diverse perspectives, as we foster a collaborative environment where every voice is heard and celebrated. At the core of our success lies a profound commitment to our people – we invest in your growth and development, empowering you to reach your fullest potential and make a lasting impact.
The Encore Promise
The Encore Promise is our global employee value proposition, specifically created to showcase the supportive and dynamic environment our current and prospective colleagues can expect every single day. It is co-created based on our people’s feedback and is rooted in real experiences of people working at Encore.
Inclusion and Belonging
We are committed to fostering an environment that promotes learning, curiosity, and continuous improvement, while creating spaces for all people to bring their authentic selves to work.
Improving Our Communities
Just as we look to improve the financial health and wellbeing of our consumers, we look to improve the health and wellbeing of our communities. MCM is dedicated to serving our communities through our Corporate Social Responsibility (CSR) committees, along with individual and team efforts. This culminates with our Global Volunteering Month every July where we dedicate over 1,000 hours to giving back to our communities everywhere.

We strive to help our consumers overcome debt by partnering with them in helping restore their financial health. Our commitment to excellence fuels our service and innovation, encouraging colleagues to support consumers, communities, and foster a collaborative workplace culture.
Managing Director, India
Life At MCM
Step inside MCM and discover a vibrant community where talent and ambition thrive. This video offers an intimate look at the heart of our organization - a place where passionate individuals come together to drive innovation and make a meaningful impact. Join us and unlock a future filled with purpose and success.
Celebrating Our Achievements







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