Field Support Coordinator

An exciting opportunity has arisen for a Field Support Coordinator to join the Field Support team based in our Hull City Centre office. This is a part time role at 25 hours per week (9am-2.30pm Monday to Friday). 

Location: Hull (The Mash, Jarratt Street)

Hours: 25 hours per week (Monday to Friday)

Salary: £17,007 per annum

Contract: Permanent

You will be responsible for…

As a Field Support Coordinator, you will report directly to the Field Support Manager, and you’ll be responsible for a range of duties that support with the day to day running of the Field Operation. Such as, providing efficient work schedules, organising stationary supplies and supporting the Field Customer Consultants with any queries.

You’ll need to be proficient using Microsoft office as the role has administrative duties that include coordinating Orbit’s incoming mail and customer correspondence, creating, developing and importing client accounts to field based agents and responding to Orbit’s client correspondence.

Some of the key responsibilities include:

• Providing support and advice to the Field Operations through calls and emails in a timely and professional manner.

• Creating, developing and importing client accounts to field, ensuring that routes are efficient and working towards our agreed placement period.

• Ensuring that documentation, spreadsheets and portals are kept up to date.

• Maintaining, managing and distributing all necessary stationary supplies, including PPE to Field Customer Consultants to ensure they have the necessary equipment to effectively carry out their roles.

• Working proactively and constructively with other company stakeholders and as a team to maintain a ‘can do’ culture within the team

• Ensuring all new starter equipment boxes have been organised and distributed to all new Field Customer Consultants joining the business in addition to organising the collection of any leaver’s equipment.

• Sorting and scanning incoming correspondence and directing this to the correct department.

• Weekly/monthly stock management to ensure we have the correct volume of stock.

We are looking for someone with:

• Prior experience of working with remote colleagues and stakeholders would be beneficial.

• Must have excellent written and verbal communication skills.

• The ability to multitask, prioritise and organise workload with the ability to work on own initiative and as part of a team.

• Passionate about delivering the right outcome for the business, client and customer.

• Proficient in the use of Microsoft Office

Benefits

• 31 days holiday
• Referral Bonus Scheme
• Induction Programme
• Ongoing training and professional development
• Access to Medicash and Employee Assistance Programme

 Requirements

• Clear criminal record
• No CCJs, IVAs, or bankruptcies in the last 6 years
• Tech-savvy and comfortable working independently

Application Closing date: 9th January 2026