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Internal Legal Specialist-Garnishment

Troy, Michigan
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A World of Opportunity and Innovation

Step into a career where your contributions truly matter. As a member of our Call Center Team, you’ll be integral to our mission, providing essential support and guidance to our consumers.

Be at the forefront of helping people navigate their financial journeys, empowering them to make informed decisions. Our team thrives in a collaborative, vibrant, and fast-paced environment, offering all the support you need to succeed. Together, we’ll drive our consumers toward the financial freedom they seek.

  • Full Time
  • Level: All Skill Levels
  • No Weekends

Success Profile

Want to know what makes a great Call Center Team Member? Our top performers share these key traits that drive their success!

  • Drive for Results
  • Innovation and Agility
  • Leading and Enabling Change
  • Building Effective Partnerships
  • Developing Self and Others

Explore Your Career Path

As a member of our Call Center team, you have the opportunity to advance within Operations or explore a variety of career paths. Whether your interests lie in Call Center Operations or corporate roles, we’re committed to supporting your journey in finding your perfect career.

  • Grow Your Career With MCM
  • Call Center Operations
    Corporate Roles
    Process Excellence Manager
    Operations Training Specialist
    Your Dream Career

Job Description

The Internal Legal Specialist is responsible for completing tasks and reviewing legal documents that are processed as part of the legal collections channel.   Specialist will also complete operational tasks to support filing efforts.

RESPONSIBILITIES

Read, validate and process large quantities of affidavits and legal documents. Review account level detail and complete tasks for accounts in the Legal Channel.  Ensure accuracy and take steps to resolve discrepancies.

Provides regular tracking and reporting on adherence to daily processes and / or financial performance.

Partner with operations leadership, team members, paralegals and attorneys to meet monthly production goals.

Oversees and makes suggestions for improvements to daily automated and manual processes.

Perform other duties, as assigned.

MINIMUM REQUIREMENTS

EDUCATION:  High School Diploma   

EXPERIENCE:  1-2 Years customer service or clerical experience

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:

  • Experience with data entry, strong Microsoft office skills
  • Strong attention to detail, excellent written and verbal communication
  • Goal oriented mentality

PREFERRED QUALIFICATIONS

EXPERIENCE:  Prior experience working in the legal field

If you are wondering why you should work for us, here is something to help you decide:

  • Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus.

  • Career Progression: Grow at MCM with paid training and development programs – including our very own MCM Academy – as well as a promote-from-within philosophy.

  • Reward and Recognition: We are committed to honoring great results – ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.

  • Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.

  • Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.

  • Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.

  • Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we’re proud to invest in you.

  • New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.

  • Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.

  • Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

About Us

Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work® certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact Talent@mcmcg.com

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Our Total Rewards Package

We understand the importance of the balance between work and life, between fun and professionalism, and between being a corporation and being a community. That’s why we provide compensation structures and benefit plans tailored to each of our global hubs, and then enhance them with a wide range of programs that support your personal and professional growth. It’s our way of showing you that we recognize your value, understand what’s important to you, and want to reward your contributions.

  • Holistic Wellness

    We’re focused on your wellbeing, and that means supporting you across all dimensions of wellness through company sponsored team building events, wellness challenges, lunch & learns, webinars, on-site events to foster bonds with colleagues, and more!

  • Work-Life Balance

    Our total rewards package is designed to help you thrive in and out of the office. Enjoy 11 paid holidays, generous PTO, and inclusive parental leave policies that allow new parents to bond with their growing families. Our commitment to your work-life balance is at the heart of it all.

  • Healthcare

    Take advantage of comprehensive healthcare plans and options including medical, dental, and vision insurance planscal, dental and vision insurance plans to ensure your continued health, plus wellness reimbursements for fitness membership, Weight Watchers, nutrition coaching, mental health and fitness apps, Employee Assistance Program (EAP), group sports, and more!

  • 401(K) Match

    Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we’re proud to invest in you.

  • Career Path & Development

    Grow at MCM with comprehensive paid training and development programs—including our very own MCM Academy—as well as a promote-from-within philosophy.

  • Pay & Bonuses

    Earn a competitive salary. All employees are eligible for incentives or annual bonus compensation.

  • Awards & Recognition

    Enjoy the spotlight with a commitment to honoring great results—ranging from informal accolades to formal company-wide awards and prizes like our Encore Honors program where you get to choose the prize that best fits your needs!

  • Tuition Assistance

    Unlock your full potential with tuition reimbursement program aligned to your career goals. We will support your professional development ambitions.

  • Volunteerism Support

    Enjoy up to 8 hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to $2,500 per employee annually.

Explore Nearby the Office View Map
Learn More About MCM

I enjoy coming to work knowing I am helping people get into financial freedom and making a difference in their lives. I love working at a place where hard work is appreciated and recognized.

Erica Dusha, Midland Credit Management Account Manager, St. Cloud

Life At MCM

A Day In the Life of an Account Manager

Get an in-depth look at what your day-to-day is going to look like once you’re an MCM Account Manager. Get a feel for what the job is once you're a part of the team and gain understanding and knowledge of what an AM really does when they come in to work in the morning.

Site Tour

Step inside the US MCM offices and discover a vibrant community where talent and ambition thrive. Take an in-depth look at our organization and see what your passion, drive, and sense of community are building. See how you can make a meaningful impact in our consumers' lives, as well as your own. Watch our US Site Tour Video and see the future career that's waiting for you at MCM.

Awards & Achievements

Great Place to Work Certified 2024-2025 USA
america's greatest workplaces 2025 diversity award
America's Greatest Workplaces For Diversity – 2025

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