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Commercial Manager

West Malling, Kent
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Job Description

Join Cabot Credit Management and play an integral role in driving the growth of our debt purchasing business. As a Commercial Account Manager, you'll work with clients, brokers and industry partners to identify acquisition opportunities, build strong commercial relationships and support the successful delivery of complex debt portfolio transactions.


This role offers exposure to significant acquisitions, commercial negotiations and senior decisionmakers, providing the opportunity to develop specialist market expertise and make a tangible impact on business performance. Whether you're coming from an account management, business development or sales background, you'll find plenty of scope to grow your career with Cabot.


What you can expect as a Commercial Account Manager

  • Permanent position
  • Salary £50,000 - £60,000 (dependent on experience)
  • Annual bonus (based on both company and individual performance)
  • Remote working with travel to our Kings Hill (Kent) and Cannon Street (London) offices as required

Not only are we offering a competitive salary and a fantastic bonus scheme, you'll also be entitled to loads of great benefits including discount and cashback on hundreds of high-street shops and private health insurance, plus much more.


Key responsibilities include:

  • Build and maintain strong, multi-level relationships with allocated clients, understanding their recovery strategies and identifying debt sale opportunities.
  • Support the sourcing, assessment and negotiation of debt purchase opportunities, working closely with the Commercial Director, Head of Commercial and wider Deals Team.
  • Coordinate with Pricing, Due Diligence, Legal, Compliance and Operational teams to ensure a smooth and effective acquisition process.
  • Support the negotiation of commercial terms within portfolio sale and purchase agreements, ensuring key requirements are accurately reflected and risks appropriately managed.
  • Monitor the performance of newly acquired portfolios, identifying material variances against expectations and supporting the implementation of agreed actions and future learnings.
  • Partner with Client Services and External Services Management teams to ensure effective due diligence, onboarding and post-sale processes for allocated clients.
  • Act as an initial point of contact for client-related matters, escalating material commercial, contractual or risk issues through the appropriate governance channels.

We are looking for someone with:

  • Experience within a sales, account management or commercial role, with evidence of supporting the sourcing, development or negotiation of commercial opportunities.
  • Strong self-starter with exceptional self and social awareness and the ability to adapt their approach to different situations and stakeholders.
  • Excellent relationship-building and networking skills, with the ability to establish credibility and trust at all levels.
  • Strong business understanding and commercial acumen.
  • Strong analytical skills with the ability to interpret and challenge information.
  • Customer and commercially focused mindset.
  • Effective negotiation and stakeholder management skills.
  • Ability to work within a complex environment, respond positively to change and contribute to successful outcomes.
  • Strong personal and professional ethics, integrity and standards.

What happens next?

If this sounds like you and you'd like to join our rapidly expanding company that offers excellent career progression, then apply now!


Working for Cabot:

You'll be working for an award-winning, Investors in People Gold accredited organisation. We're passionate about the ethical treatment of our customers and employees. Our mission is to create pathways to economic freedom. Our vision is to make credit accessible by partnering with our consumers to restore their financial health.


Diversity and inclusion are very important to us at Cabot, and we value a multitude of diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. Our policies ensure that every candidate and employee are treated fairly and with equal opportunities.

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We are people helping people

At Cabot, we’re people helping people. Supporting customers, empowering colleagues, and making the effort to be invovled in the communities we work in.

Our Total Rewards Package for All Round Wellbeing

We understand the importance of the balance between work and life, between fun and professionalism, and between being a corporation and being a community. That’s why we provide compensation structures and benefit plans tailored to each of our global hubs, and then enhance them with a wide range of programs that support your personal and professional growth. It’s our way of showing you that we recognize your value, understand what’s important to you, and want to reward your contributions.

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  • Career Path & Development

    Career Progression comes from the fact we invest in our people's skills and ability. We support your individual development, offering regular training to ensure you have the best tools and knowledge for the job. We want to help you be ready for your next career move with us.

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  • Pay & Bonuses

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Our Values In Action

Cabot Credit Management

At Cabot, we care about making a meaningful impact on our people, our customers, and our communities. We believe diversity in all its forms brings different thinking styles and perspectives. That builds our creativity and ability to find a better way. It also enables us to understand the different communities that make up our society. The more we understand, the easier it is to deliver the right outcomes for our customers.

Inclusive Workplace

We are striving to be an inclusive and progressive organisation where everyone feels comfortable and enabled to be themselves at work. We value the diversity of thought that different backgrounds and cultures can bring as it makes us stronger. The more we understand each other, the easier it is to deliver the right outcomes for our consumers and to support each other. Prioritising inclusion and belonging improves collaboration and enhances people’s wellbeing; both of which are essential parts of supporting our colleagues, and in turn our business, to succeed.

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Our Pride Network Programme is making an impact, with the number of members and allies continuing to build. The education and awareness they are providing will prove invaluable

Women at Encore and Allies is our resource group for female colleagues and their allies across Cabot. The group serves as a support system providing education, personal growth, information, and idea sharing

Black Employee Network (BEN) is an employee resource group dedicated to empowering Black colleagues and fostering a more inclusive workplace culture. The group aims to provide a supportive community for Black employees, promoting professional development and career advancement opportunities, and advocating for equity and equality within the organisation.

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Great Place to Work Certified 2025-2026 – UK
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