Life At Cabot
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IT Infrastructure Engineer
West Malling, KentJob Description
Are you an experienced Infrastructure Engineer looking to make a real impact in a fast-paced, evolving technology environment?
At Cabot Credit Management, we’re searching for a hands-on technical expert to help support and deliver our core technology services across the business. While your primary focus will be on UK operations, you’ll also play a key role in understanding and contributing to our wider European technology needs.
In this role, you’ll be part of our IT Operations function, providing high‑level (3rd line) support and technical leadership across a diverse range of infrastructure platforms. You’ll take ownership of complex issues, drive system optimisation, and contribute to the successful delivery of key projects. If you thrive in a collaborative environment, enjoy solving challenging technical problems, and have a passion for building secure, reliable, and scalable IT services, we’d love to hear from you.
What you can expect as an Infrastructure Engineer:
Salary of up to £65,000
Permanent
Hybrid – Kings Hill, ME19 4UA.
Not only are we offering a competitive salary and a fantastic bonus scheme, you’ll also be entitled to loads of great benefits including, discount and cash back on hundreds of high-street shops and private health insurance, plus much more.
Key responsibilities include:
Embed service availability into solution design and daily operations.
Lead vulnerability and patch management across infrastructure platforms.
Validate infrastructure elements of project work and provide technical expertise for delivery.
Stay current with infrastructure technologies and contribute to IT governance and security.
Deliver new functionality while maintaining stable, high‑quality services.
Plan and execute annual disaster recovery testing.
Operate within ITIL practices, supporting change, incident, and problem management.
Support audit and compliance requirements (e.g., SOX, PCI-DSS).
Manage relationships with technology and security vendors.
Integrate security considerations into hardware, software, and lifecycle decisions.
Maintain in-scope systems and provide 2nd/3rd line escalation support, including out-of-hours when required.
Monitor, troubleshoot, and perform preventative maintenance across infrastructure services.
Collaborate cross‑functionally to resolve technical challenges and high‑impact issues.
Ensure all work complies with regulatory and legal obligations.
Skills & Experience
Strong expertise in Windows Server platforms.
Experience with VMware and Microsoft AVD
Microsoft Exchange (2016/2019 Hybrid), Office 365, and PowerShell scripting.
Familiarity with Dell Servers and NetApp OntapAFF A900
SAN/NAS storage
Veeam Backup and Replication
Web technologies (IIS, .NET).
Active Directory, Group Policy, DNS, DFS, DHCP, WINS.
Windows/SQL clustering.
Strong documentation and communication skills.
Understanding of ITIL processes and service management.
If this sounds like you and you’d like to join our rapidly expanding company that offers excellent career progression, then apply now!
Working for Cabot:
You’ll be working for an award winning; Investors in People Gold accredited organisation. We’re passionate about the ethical treatment of our customers and employees. Our mission is to create pathways to economic freedom. Our vision is to make credit accessible by partnering with our consumers to restore their financial health.
Diversity and inclusion are very important to us at Cabot, and we value a multitude of diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. Our policies ensure that every candidate and employee are treated fairly and with equal opportunities.
**At Cabot we are highly regulated by our clients, as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we are unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK – we are unfortunately unable to offer sponsorship.
We are people helping people
At Cabot, we’re people helping people. Supporting customers, empowering colleagues, and making the effort to be invovled in the communities we work in.
Our Total Rewards Package for All Round Wellbeing
We understand the importance of the balance between work and life, between fun and professionalism, and between being a corporation and being a community. That’s why we provide compensation structures and benefit plans tailored to each of our global hubs, and then enhance them with a wide range of programs that support your personal and professional growth. It’s our way of showing you that we recognize your value, understand what’s important to you, and want to reward your contributions.
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Holistic Wellness
Colleague Wellness - We're focused on your wellbeing and that means supporting you across all elements of it. This comes from our company sponsored team building events, on site events to form bonds with colleagues, Mental Health First Aid support, Webinars, Employee Assistance Program and more!
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Healthcare
Healthcare - Take advantage of our healthcare options to help you stay well... Gym discounts, Eye Tests and discount offers on glasses, our Employee Assistance Programme and more.
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Perks
Perks - Our Colleague Discount Programme includes Transport, Retail discounts and much more.
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Career Path & Development
Career Progression comes from the fact we invest in our people's skills and ability. We support your individual development, offering regular training to ensure you have the best tools and knowledge for the job. We want to help you be ready for your next career move with us.
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Awards & Recognition
Awards & Recognition - We will always recognise our people's contribution to what we achieve every day. That might be an informal on the spot reward or thank you or part of the formal awards and recognition we run throughout the year such as star of the month and our global President's Club.
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Pay & Bonuses
Pay & Bonuses - Earn a competitive salary, with the opportunity to participate in fun team building incentives!
Our Values In Action
At Cabot, we care about making a meaningful impact on our people, our customers, and our communities. We believe diversity in all its forms brings different thinking styles and perspectives. That builds our creativity and ability to find a better way. It also enables us to understand the different communities that make up our society. The more we understand, the easier it is to deliver the right outcomes for our customers.
Inclusive Workplace
We are striving to be an inclusive and progressive organisation where everyone feels comfortable and enabled to be themselves at work. We value the diversity of thought that different backgrounds and cultures can bring as it makes us stronger. The more we understand each other, the easier it is to deliver the right outcomes for our consumers and to support each other. Prioritising inclusion and belonging improves collaboration and enhances people’s wellbeing; both of which are essential parts of supporting our colleagues, and in turn our business, to succeed.
Giving Back To Our Community
We give back by volunteering, and charity work, trying to make a positive impact on the communities, where we live and work and we are proud to do so.
Employee Resource Groups
Our Pride Network Programme is making an impact, with the number of members and allies continuing to build. The education and awareness they are providing will prove invaluable
Women at Encore and Allies is our resource group for female colleagues and their allies across Cabot. The group serves as a support system providing education, personal growth, information, and idea sharing
Black Employee Network (BEN) is an employee resource group dedicated to empowering Black colleagues and fostering a more inclusive workplace culture. The group aims to provide a supportive community for Black employees, promoting professional development and career advancement opportunities, and advocating for equity and equality within the organisation.
Celebrating Our Achievements
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