Quadient Architect

The Quadient Architect will take on a leading role in designing, developing, and implementing letter and email solutions using the Quadient Inspire platform. In this position, you will lead Quadient development efforts by architecting solutions using Inspire Designer and Interactive programs, while facilitating connections with Inspire Scaler. You will leverage your experience in creating, maintaining, and updating letters and emails in Quadient Inspire to lead our efforts to migrate all written communications from disparate platforms into Quadient Inspire Designer and Interactive. As a key member of our team, along with a Quadient Developer, you will be responsible for maintaining all customer-facing letters and emails. This role requires expert knowledge of Quadient Designer and Interactive for creation of complex letters and emails. You will build reporting and exception handling to optimize the system output. You will also be hands-on in developing, quality checking, and troubleshooting templates and processes in conjunction with our print and email service providers.

RESPONSIBILITIES

Operate as a leading figure in Quadient development efforts by reviewing business requirements, evaluating alternative approaches, and implementing the best solution within the Inspire Designer and Interactive platform. 30%

Establish quality assurance practices for letters and emails by partnering with key stakeholders on desired outcomes and identifying exceptions. 15%

Support daily-weekly-monthly campaign strategies by providing development expertise.  15%

Stay up-to-date on industry best practices and apply them to tasks and projects as appropriate  10%

Drive the efforts in promoting a risk-aware culture and adhering to required standards and processes 10%

Provide instructions to and partner with internal and external Quadient Developers to implement projects 10%

Other duties as assigned.  10%

MINIMUM REQUIREMENTS

EDUCATION:  Bachelor's                  FIELD OF STUDY:  Computer Science, programming languages, math or related field

EXPERIENCE:  4+ years using Quadient/GMC Inspire

CERTIFICATION(S):  Bachelor’s or equivalent “Bootcamp” certification.

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:

• Expert understanding of planning, programming, and implementing complex layouts and workflows using Quadient Inspire, VisualStudio, and other automation and programming tools.
• Able to design and create various type of written communications for batch, real-time or interactive delivery.
• Extensive experience in data-processing, layout design, imposition scripting, and output modules in Designer.
• Experience with report generation in Designer.
• Able to provide architectural and application design instruction.
• Proficient in creating and maintaining standard operating procedures for both internal and external developers.
• Intermediate proficiency in the MS Office Suite.
• A self-starter who is eager to learn, focused, and passionate about creating well-designed and thoroughly tested Inspire Designer workflows and layouts.
• Team-player who thrives in a rapid growth environment which constantly evolves and presents new and exciting challenges every day

PREFERRED QUALIFICATIONS

EXPERIENCE:  5+ years using Quadient/GMC Inspire

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:

Experience creating Single Page Applications (SPAs).

• Experience in back-end data processing from back-end databases and services using SQL, NOSQL, PHP
• Knowledge of the Domestic Mail manual and USPS regulations
• Working knowledge of email service tools such as SendGrid.
• Familiarity with web design including Figma and Adobe Creative Cloud products.

Starting Compensation

Annual Salary: $107,500.00 - $115,000.00 (Amount based on office location, relevant experience, skills, and competencies)

If you are wondering why you should work for us, here is something to help you decide:

• Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus.

• Career Progression: Grow at MCM with paid training and development programs – including our very own MCM Academy – as well as a promote-from-within philosophy.

• Reward and Recognition: We are committed to honoring great results – ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.

• Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.

• Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.

• Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.

• Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we’re proud to invest in you.

• New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.

• Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.

• Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

About Us

Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work® certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact Talent@mcmcg.com.