We Are More Than Just a Workplace
We Are People Helping People
At Encore, we care about people. Whether it's building strong partnerships with consumers as they rebuild their financial futures, championing the well-being, growth, and empowerment of our global colleagues, or working together to strengthen our communities around the world, we are people helping people.
Senior Executive Assistant to CEO
San Diego, CaliforniaJob Description
The Senior Executive Assistant to CEO provides multi-faceted administration support on complex matters to the CEO.
This role interfaces and communicates with executive leadership as well as the Board of Directors on items of a sensitive and confidential nature. Prepares presentation materials for Board of Directors meetings as well as manages logistics as necessary.
RESPONSIBILITIES
Board support:
- Provides multi-faceted admin support on complex matters and provides assistance to ensure effective use of the CEO’s time as well as creating productive interactions with the senior leadership teams, the public and the board.
- Collects and prepares information for use in discussions/meetings of executive staff and outside individual.
- Makes high-level contacts of a sensitive nature inside and outside the company.
- Prepares presentation materials for board of director meetings as well as managing a variety of logistics.
CEO support:
- Handles a wide range of administrative and support tasks and independently initiates and implements processes to manage projects, information, and people on behalf of the office of the CEO.
- Using independent discretion, sends follow up communications to SVPs, Directors and Sr Managers to ensure requests are being handled in a timely manner
- Manages the executive's schedule, meeting preparations, follow-up tasks, and complex travel arrangements.
- Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors such as travel, reporting needs, and material preparation.
- Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
- Conducts research and information gathering on behalf of the executive and prepares summaries and reports.
- Requires in-depth knowledge of company operations, policies, and procedures.
- Independently manages the day to day administrative tasks of the CEO office. Schedules all appointments and makes adjustments to the calendar as needed. Assists with meeting preparation including: development of agenda, catering, recording of minutes, document creation and distribution. Greets and manages all guests of the CEO office, and handles their needs throughout the duration of their stay. Handles and resolves concerns. Screens incoming calls to the CEO, determining nature of the call and whether it requires attention from the CEO. Books all travel and arrangements for the CEO.
MINIMUM REQUIREMENTS
EDUCATION: Bachelor's
EXPERIENCE: 10+ Years of experience providing executive support to CEO or high-level executive.
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:
- Experience in working with senior level executives within and outside the company, as well as experience with customers, vendors, visitors, and other dignitaries.
- Experience using discretion, judgment, and knowledge of the organization to facilitate the executive's activities and maintain confidentiality.
- Requires in-depth knowledge of company operations, policies, and procedures.
- Advanced proficiency in MS Office
PREFERRED QUALIFICATIONS
EXPERIENCE: Experience working with Board of Directors and preparing materials for Board of Directors meetings is preferred.
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:
- Financial services industry experience
- Uses discretion, judgment, and knowledge of the organization to facilitate the executive's activities and maintain confidentiality.
- Experience with customers, vendors, outside leaders and others.
#LI-KL1
Starting Compensation
Annual Salary: $102,200.00 - $132,799.00 (Amount based on office location, relevant experience, skills, and competencies)If you are wondering why you should work for us, here is something to help you decide:
Pay and Bonuses: Earn a competitive salary. All employees are eligible for uncapped commission or annual bonus incentives.
Career Progression: Grow at MCM with paid training and development programs – including our very own MCM Academy – as well as a promote-from-within philosophy.
Reward and Recognition: We are committed to honoring great results – ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.
Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.
Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.
Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.
Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we’re proud to invest in you.
New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.
Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.
Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.
Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.
About Us
We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results. If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!
Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at Talent@mcmcg.com.
Success Profile
No matter the role, our most successful team members embody a winning combination of these qualities.
- Drive for Results
- Innovation and Agility
- Leading and Enabling Change
- Building Effective Partnerships
- Developing Self and Others
Our Total Rewards Package
We understand the importance of the balance between work and life, between fun and professionalism, and between being a corporation and being a community. That’s why we provide compensation structures and benefit plans tailored to each of our global hubs, and then enhance them with a wide range of programs that support your personal and professional growth. It’s our way of showing you that we recognize your value, understand what’s important to you, and want to reward your contributions.
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Holistic Wellness
We’re focused on your wellbeing, and that means supporting you across all dimensions of wellness through company sponsored team building events, wellness challenges, lunch & learns, webinars, on-site events to foster bonds with colleagues, and more!
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Work-Life Balance
Our total rewards package is designed to help you thrive in and out of the office. Enjoy 11 paid holidays, generous PTO, and inclusive parental leave policies that allow new parents to bond with their growing families. Our commitment to your work-life balance is at the heart of it all.
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Healthcare
Take advantage of comprehensive healthcare plans and options including medical, dental and vision insurance plans to ensure your continued health, plus wellness reimbursements for fitness membership, Weight Watchers, nutrition coaching, mental health and fitness apps, Employee Assistance Program (EAP), group sports, and more!
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401(K) Match
Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we’re proud to invest in you.
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Career Path & Development
Grow at Encore with comprehensive paid training and development programs—including our very own Encore Academy—as well as a promote-from-within philosophy.
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Pay & Bonuses
Earn a competitive salary. All employees are eligible for uncapped incentives or annual bonus compensation.
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Awards & Recognition
Enjoy the spotlight with a commitment to honoring great results—ranging from informal accolades to formal company-wide awards. Plus we have the Encore Honors program where you can reward your colleagues and decide on the prize of your choice!
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Tuition Assistance
Unlock your full potential with tuition reimbursement program aligned to your career goals. We will support your professional development ambitions.
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Volunteerism Support
Enjoy up to 8 hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to $2,500 per employee annually.
Our Values In Action
Here at Encore, we are guided by a deep sense of purpose and an unwavering dedication to making a positive difference. At the core of our success lies a profound commitment to your growth and development.
The Encore Promise
The Encore Promise is our global employee value proposition, specifically created to showcase the supportive and dynamic environment our current and prospective colleagues can expect every single day. It is co-created based on our people’s feedback and is rooted in real experiences of people working at Encore.
Diversity, Equity & Inclusion
We understand that an inclusive workplace leads to better business outcomes for ourselves and the people we serve. We know that our best work happens when we embrace diversity of thought, background and lived experiences and when our unique voices are heard and celebrated. We recognize that the strength of our culture is only as strong as its ability to reflect the diversity of our people around the globe.
Improving Our Communities
It's simple: we're people helping people. Encore is devoted to its community impact efforts—developing resilient, sustainable and economically empowered communities by addressing local needs in the communities where we operate around the globe.
I want to listen to the Encore family and understand what their needs are. The idea is to help Encore become a place where all people feel that they belong and that they have found a place where they want to stay, to grow, and to help build something amazing.
Vice President of DEI
Life At Encore
Step inside Encore and discover a vibrant community where your talent and ambition can thrive. This video offers an intimate look at the heart of our organization - a place where passionate individuals come together to drive innovation and make a meaningful impact. Join us and unlock a future filled with purpose and success.
Celebrating Our Achievements
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