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When You Join Our Team, We Join Yours

Whether you're just starting out or looking for something new, we invite you to explore a career with us. MCM knows that our people drive our success, are our innovation, and shape our future. Here you will create real, meaningful change in the lives of our consumers, colleagues, and communities. At MCM, we won’t just work together; we’ll craft an extraordinary workplace together.

Facilities Specialist - India

Gurgaon, Haryana
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Job Description

The Principal
Responsibilities and basic purpose of the job include Management of Cafeteria, ordering of food for employees, arrangement of hygienic food on time as per the available timelines. The general level of responsibility is to collect feedback from employees, handle event activities, maintain and make sure availability of Gym / Recreation room for employees. Employee will directly report to Manager - Facilities. You could say that the most valuable asset a successful administrative assistant can have is the ability to think on their feet. This position has dynamic roles and
Responsibilities which keep on changing as per the requirements of internal customers. One can learn new things on daily basis and implement these learning in the professional growth.
Responsibilities
Cafeteria Management - Finalization and circulation of coming week's menu in advance, collecting feedback through feedback devices, compiling and circulating the trend to stakeholders, ensure proper cleanliness and hygiene in cafeteria, taking appropriate action on given feedback, food vendor and tuck shop bills settlement, kitchen visit, lookout for vendors who can provide better service, managing daily food ordering (MG), managing mess committee meeting, OTA report, Tuck shop management. 30%

Coordinating Events - Coordinate with different functions, vendors for execution of events. 20%

Ensure Up-Keep Of Facility - Daily facility round & updating of Snag list, Follow-up with vendors, HK bills settlement - Monthly, review procedures and policies. 20%

Guest House Management & Procurement - At least weekly visit to Guest house, checklist to be shared with stakeholders, keep check on consumption and purchase of snacks/grocery items, coordinate for procurement needs as per SLA, keep record of history and upcoming guests & timely action on rectification of snags. 10%

Helpdesk - Helpdesk tracker supervision, Roster & Leave management. 10%

Recreational Room (GYM, Pool Room) - Maintenance & upkeep of health & sports equipment, periodic inspection and checklist of recreational room, procurement of Pool Room items and keeping record of consumption/ breakage, taking action on employee feedback for providing better services, ensure cleanliness & hygiene in re-creational rooms. 10%
Education

Required: Bachelor; Any Graduate

Preferred: Bachelor; Any Graduate

Language

Required: Fluency in English & Hindi

Preferred: Fluency in English & Hindi

Experience

Required: Minimum 02 years experience in an office or administrative support position. Microsoft Office – especially Excel, Power point and Word. Good written and verbal communication.

Preferred: Minimum 02 years experience in an office or administrative support position. Microsoft Office – especially Excel, Power point and Word. Good written and verbal communication.

What We Offer

We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.

About Us

Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work® certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact careers.india@mcmcg.com

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Success Profile

No matter the role, our most successful team members embody a winning combination of these qualities.

  • Drive for Results
  • Innovation and Agility
  • Leading and Enabling Change
  • Building Effective Partnerships
  • Developing Self and Others

Our Values In Action

Here at MCM, we are guided by a deep sense of purpose and an unwavering dedication to making a positive difference. Our doors are open to innovative and diverse perspectives, as we foster a collaborative environment where every voice is heard and celebrated. At the core of our success lies a profound commitment to our people – we invest in your growth and development, empowering you to reach your fullest potential and make a lasting impact.

The Encore Promise

The Encore Promise is our global employee value proposition, specifically created to showcase the supportive and dynamic environment our current and prospective colleagues can expect every single day. It is co-created based on our people’s feedback and is rooted in real experiences of people working at Encore.

Inclusion and Belonging

We are committed to fostering an environment that promotes learning, curiosity, and continuous improvement, while creating spaces for all people to bring their authentic selves to work.

Improving Our Communities

Just as we look to improve the financial health and wellbeing of our consumers, we look to improve the health and wellbeing of our communities. MCM is dedicated to serving our communities through our Corporate Social Responsibility (CSR) committees, along with individual and team efforts. This culminates with our Global Volunteering Month every July where we dedicate over 1,000 hours to giving back to our communities everywhere.

We strive to help our consumers overcome debt by partnering with them in helping restore their financial health. Our commitment to excellence fuels our service and innovation, encouraging colleagues to support consumers, communities, and foster a collaborative workplace culture.

Jaison Thomas, Midland Credit Management Managing Director, India

Life At MCM

Step inside MCM and discover a vibrant community where talent and ambition thrive. This video offers an intimate look at the heart of our organization - a place where passionate individuals come together to drive innovation and make a meaningful impact. Join us and unlock a future filled with purpose and success.

Celebrating Our Achievements

Great Place to Work Certified – 2024-2025 – India
Silver Employer for LGBT+ Inclusion 2024
AVTAR - Best Companies for Women 2024 - India
The Economic Times - Best Organisations for Women 2024
AVTAR - Most Inclusive Companies Index 2024 - India
Best CSR Project of the Year & Innovation in CSR Practices
AVTAR - Best Companies for Women 2024 Hall of Fame – India

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