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IT Senior Project Manager

San José, Provincia de San José
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Responsibilities

Are you a strategic leader who thrives on driving complex IT projects from vision to execution? We’re looking for a Senior IT Project Manager to lead transformative initiatives that will shape the future of our business and technology landscape. This role is responsible for handling mid-size to large complex projects with the ultimate objective to deliver all work within a program incrementally, leveraging organizational guardrails and strong thought leadership whilst working closely with internal and external customers, subject matter experts, application development teams, infrastructure service teams in managing multiple, concurrent projects with multi-disciplinary teams to meet our strategic and tactical objectives.

Why Join Us?

  • Lead high-impact projects that drive innovation and business growth
  • Collaborate with forward-thinking teams in a dynamic, supportive environment
  • Gain visibility with senior leadership and influence strategic decisions
  • Enjoy competitive compensation, benefits, and career development opportunities

Responsibilities:

As a Senior IT Project Manager, you’ll take ownership of large-scale, cross-functional projects that deliver real business value. Some of your principal responsibilities will be:

  • Lead end-to-end delivery of mid-to-large-scale IT projects, ensuring on-time, on-budget execution within defined scope and resource constraints.
  • Develop and present key project documentation—including cost-benefit analyses (CBA), SBARs, executive level communications, dashboards, project plans and status reports to support decision-making and transparency. Keeping stakeholders informed about project progress, milestones, and potential risks.
  • Serve as a strategic bridge between IT, key business stakeholders (including C-level executives) and external partners to drive alignment, manage expectations, and resolve project-level issues.
  • Oversee cross-functional project execution across domains such as Information Security, Regulatory Compliance, IT Strategy, Software Development, and Cloud Infrastructure.

Required:

  • Bachelor’s degree
  • 5+ years of experience in IT project management.
  • Applied experience with Project Management principles, practices, and methodologies such AGILE, SCRUM, SAFe, CMM, CPM, Waterfall, etc.
  • Expertise in MS Office Suite, project scheduling, and process mapping tools
  • Skilled in Service Now Project Portfolio Suite and Portfolio Management tools, ServiceNow and/or Azure DevOps
  • Strong communication, critical thinking, stakeholder management, change management, conflict resolution and organizational skills
  • Proven ability to manage budgets, timelines, and cross-functional teams
  • English: Fluent/Advanced

Preferred:

  • Master’s degree or advanced certification (e.g., PMP, PMI-ACP)
  • 7+ years of experience in IT Project Management, ideally in a publicly traded company
  • Skilled in Project Management & Change Management Methodologies & Frameworks (SAFe, PMP, PROSCI)
  • Experience presenting senior leadership and synthesizing data into actionable insights

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What We Offer

We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.

About Us

Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work® certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, disability status, or any other status protected under applicable law. Where applicable, will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, as well as to perform essential job functions. Please contact us to request more details of the role at reclutamientocr@mcmcg.com.

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Success Profile

What makes a successful IT Senior Project Manager? Check out the traits we’re looking for and see if you have the right skill level.

  • Adaptable
  • Communicator
  • Detail-oriented
  • Good listener
  • Problem-solver
  • Results-driven

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