
Building A
Brighter Future

When You Join Our Team, We Join Yours
Whether you're just starting out or looking for something new, we invite you to explore a career with us. MCM knows that our people drive our success, are our innovation, and shape our future. Here you will create real, meaningful change in the lives of our consumers, colleagues, and communities. At MCM, we won’t just work together; we’ll craft an extraordinary workplace together.
IT Senior Project Manager
San José, Provincia de San JoséJob Description
Are you a strategic leader who thrives on driving complex IT projects from vision to execution? We’re looking for a Senior IT Project Manager to lead transformative initiatives that will shape the future of our business and technology landscape. This role is responsible for handling mid-size to large complex projects with the ultimate objective to deliver all work within a program incrementally, leveraging organizational guardrails and strong thought leadership whilst working closely with internal and external customers, subject matter experts, application development teams, infrastructure service teams in managing multiple, concurrent projects with multi-disciplinary teams to meet our strategic and tactical objectives.
Why Join Us?
- Lead high-impact projects that drive innovation and business growth
- Collaborate with forward-thinking teams in a dynamic, supportive environment
- Gain visibility with senior leadership and influence strategic decisions
- Enjoy competitive compensation, benefits, and career development opportunities
Responsibilities:
As a Senior IT Project Manager, you’ll take ownership of large-scale, cross-functional projects that deliver real business value. Some of your principal responsibilities will be:
- Lead end-to-end delivery of mid-to-large-scale IT projects, ensuring on-time, on-budget execution within defined scope and resource constraints.
- Develop and present key project documentation—including cost-benefit analyses (CBA), SBARs, executive level communications, dashboards, project plans and status reports to support decision-making and transparency. Keeping stakeholders informed about project progress, milestones, and potential risks.
- Serve as a strategic bridge between IT, key business stakeholders (including C-level executives) and external partners to drive alignment, manage expectations, and resolve project-level issues.
- Oversee cross-functional project execution across domains such as Information Security, Regulatory Compliance, IT Strategy, Software Development, and Cloud Infrastructure.
Required:
- Bachelor’s degree
- 5+ years of experience in IT project management.
- Applied experience with Project Management principles, practices, and methodologies such AGILE, SCRUM, SAFe, CMM, CPM, Waterfall, etc.
- Expertise in MS Office Suite, project scheduling, and process mapping tools
- Skilled in Service Now Project Portfolio Suite and Portfolio Management tools, ServiceNow and/or Azure DevOps
- Strong communication, critical thinking, stakeholder management, change management, conflict resolution and organizational skills
- Proven ability to manage budgets, timelines, and cross-functional teams
- English: Fluent/Advanced
Preferred:
- Master’s degree or advanced certification (e.g., PMP, PMI-ACP)
- 7+ years of experience in IT Project Management, ideally in a publicly traded company
- Skilled in Project Management & Change Management Methodologies & Frameworks (SAFe, PMP, PROSCI)
- Experience presenting senior leadership and synthesizing data into actionable insights
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What We Offer
We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.
Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.
All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.
About Us
Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work® certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you.
Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, disability status, or any other status protected under applicable law. Where applicable, will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, as well as to perform essential job functions. Please contact us to request more details of the role at reclutamientocr@mcmcg.com.
Success Profile
No matter the role, our most successful team members embody a winning combination of these qualities.
- Drive for Results
- Innovation and Agility
- Leading and Enabling Change
- Building Effective Partnerships
- Developing Self and Others
Our Total Rewards Package
We understand the importance of the balance between work and life, between fun and professionalism, and between being a corporation and being a community. That’s why we provide compensation structures and benefit plans tailored to each of our global hubs, and then enhance them with a wide range of programs that support your personal and professional growth. It’s our way of showing you that we recognize your value, understand what’s important to you, and want to reward your contributions.
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Holistic Wellness
We’re focused on your wellbeing, and that means supporting you across all dimensions of wellness through company sponsored team building events, wellness challenges, lunch & learns, webinars, on-site events to foster bonds with colleagues, and more!
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Work-Life Balance
Our total rewards package is designed to help you thrive in and out of the office. Enjoy 11 paid holidays, generous PTO, and inclusive parental leave policies that allow new parents to bond with their growing families. Our commitment to your work-life balance is at the heart of it all.
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Healthcare
Take advantage of comprehensive healthcare plans and options to ensure your continued health, such as an on-site psychologist, INS medical insurance, and private medical insurance, which includes dental and optical coverage.
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Perks
Enjoy a daily meal subsidiary and on-site cafeteria, free underground parking, rest and relaxation areas, free guest internet access, game room, gym area, and Workers Association.
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Career Path & Development
Grow at MCM with comprehensive paid training and development programs—including our very own MCM Academy—as well as a promote-from-within philosophy.
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Pay & Bonuses
Earn a competitive salary. All employees are eligible for incentives or annual bonus compensation.
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Awards & Recognition
Enjoy the spotlight with a commitment to honoring great results—ranging from informal accolades to formal company-wide awards and prizes like our Encore Honors program where you get to choose the prize that best fits your needs or even all-inclusive vacations.
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Tuition Assistance
Unlock your full potential with tuition reimbursement program aligned to your career goals. We will support your professional development ambitions.
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Asociación Solidarista
Secure your financial future and save for what matters most — contribute 5% of your pay, and we'll add an additional 3% to fuel your future plans.
Our Values In Action
Here at MCM, we are guided by a deep sense of purpose and an unwavering dedication to making a positive difference. Our doors are open to innovative and diverse perspectives, as we foster a collaborative environment where every voice is heard and celebrated. At the core of our success lies a profound commitment to our people – we invest in your growth and development, empowering you to reach your fullest potential and make a lasting impact.
The Encore Promise
The Encore Promise is our global employee value proposition, specifically created to showcase the supportive and dynamic environment our current and prospective colleagues can expect every single day. It is co-created based on our people’s feedback and is rooted in real experiences of people working at Encore.
Inclusion and Belonging
We are committed to fostering an environment that promotes learning, curiosity, and continuous improvement, while creating spaces for all people to bring their authentic selves to work.
Improving Our Communities
Just as we look to improve the financial health and wellbeing of our consumers, we look to improve the health and wellbeing of our communities. MCM is dedicated to serving our communities through our Corporate Social Responsibility (CSR) committees, along with individual and team efforts. This culminates with our Global Volunteering Month every July where we dedicate over 1,000 hours to giving back to our communities everywhere.

You get to work with extraordinarily talented, dedicated people. It’s not the kind of place where you succeed when someone else fails. We’re a consensus-driven company that’s built on trust.
President of Midland Credit Management
Life At MCM
Step inside MCM and discover a vibrant community where talent and ambition thrive. This video offers an intimate look at the heart of our organization - a place where passionate individuals come together to drive innovation and make a meaningful impact. Join us and unlock a future filled with purpose and success.
Celebrating Our Achievements




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